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Teams & Coaches

A team is where coaches and clubs look after a group of athletes in one place: their calendars, their training and recovery, and who pays. Anyone can set one up, for a club, a squad or a coaching business, and a team can be split into groups as it grows.

Roles#

Everyone on a team has one of three roles.

  • Team admin (shown as Admin on the team's people list): runs the team. Team admins manage people, groups, the team code and billing, and can coach.
  • Coach: can open every athlete on the team, see their training, plan for them and hear about their sessions.
  • Athlete: trains. Athletes see their own training and what the team puts on their calendar, never each other's.

A role on a team applies to every group beneath it.

Creating a team#

On the web, go to Settings > Teams and choose Create Team. You can also create a team when you sign up as a coach. Creating teams is free.

Bringing athletes in#

Every team has a Team code, which team admins can change with Change. Click the code to copy it, or use Email, and send it by group chat or however you usually reach your athletes. They enter it:

  • when they sign up, at the Do you have a coach? step, by choosing Coach/team already on Stride
  • later, on the web under Settings > Teams
  • later, in the iPhone or Android app under Join a Team

Codes work in upper or lower case. Invite links are no longer used. See Joining Your Coach's Team for the athlete's side.

To set an athlete up before they sign in, choose Add athlete on the team's People tab and enter their name and email. Nothing is sent to them. You can switch into the new account to set up their zones and training, and when they sign in with that address it is all there.

If another coach signs up with your code, they appear under Coach requests for a team admin to approve or decline.

Groups#

Large clubs can split a team into groups, up to three levels deep, from the team's Groups tab. A coach on the club sees everyone beneath it, while a group coach sees only their group. Announcements, videos and custom exercises posted on a team are shared with the groups below it.

Assigning coaches and notifications#

Team admins can assign one or more coaches to each athlete from the People table. On the team's page, under You, each coach sets Your notifications:

  • My athletes (the default for coaches) or All athletes (the default for team admins)
  • Push and Email, with a switch for each kind of notification
  • a mute for any one athlete

Notifications about your own training stay in Settings > Notifications.

Your own training#

As a coach or team admin, your own rides, sleep and recovery are private to you. The first time you open a team you coach, Stride asks Do you train with {club}?. Answer Yes, share it if you want the other staff to see you on the board like any athlete. You can change it later with I train with {club} under the team's You tab.

Planning for the team#

The Schedule tab on the team board holds the team calendar: camps, races (with stages), training blocks, travel, meetings, rest days and sessions with a workout. Under Who it's for, send each item to the Whole team or to Chosen athletes. Nothing reaches athletes until you Publish it. Each athlete then gets the sessions on their own calendar, marked as coming from the team, and Stride AI plans around them. A team rest day is treated as rest.

Coaches can manage the schedule in the iPhone and Android apps too, from the Teams tab. Stage races, documents and courses are added on the web.

Working on an athlete's calendar#

To open an athlete, choose Switch Athlete in the sidebar (or on your account screen in the iPhone app), or open them from the team board. You see Stride as they do and can add, move and change sessions. Stop viewing as user brings you back. Each session you prescribe gets its own copy of the workout, so changing one athlete's session never changes the library or anyone else's.

To keep a planned session from an athlete until you are ready, open it while viewing as them on the web and choose Hide from athlete, then Until I reveal it or a number of days before the session. A hidden session is not on their calendar or their devices, and their Stride AI cannot see it, until it is revealed. Hide Week from Athlete and Reveal Week to Athlete do a whole week at once.

Notes and other calendar entries you add, such as a race or a rest day, can be hidden the same way: open one while viewing as the athlete and use the eye button beside its title. Entries synced from a Google calendar cannot be hidden.

Workouts you want the whole team to use go in the library with Assign to Team (team admins).

Stride AI for coaches#

In the AI chat, choose who a conversation is about before your first message: Your training, one of your athletes, or the whole team with Analyze whole team. A team conversation is for analysis only and does not change anyone's calendar. The choice is fixed for that conversation, and it uses your own AI allowance, whoever it is about.

Paying for your athletes#

A team can pay for its athletes' Stride subscriptions so they never see a card form.

  • Each team has a Billing person. That team admin's card pays for every athlete seat on the team.
  • Each athlete you pay for is one seat at the monthly plan price, all on one monthly bill.
  • Choose Pay for their subscription next to an athlete in People, or turn on Pay for athletes who join with this code so new joiners skip the trial and card details.
  • If an athlete already pays on the web, the team takes over when their current period ends. If they pay through the App Store or Google Play, they cancel it themselves first, and once it has ended you can pay for them from People.

With paying for joiners off, new athletes start the normal 14-day free trial.

Tips#

Start with one team and a few athletes. Split it into groups only when each coach should see just their own athletes, and assign coaches so the right person hears about each session. Put the season's camps and races on the Schedule early so Stride AI can plan around them, and check the coach dashboard for who needs you first.