FAQ & Troubleshooting
Common questions, sync issues, and data privacy information.
3 articlesin this section
Troubleshooting & FAQ
Solutions to common issues with activity syncing, importing history, workouts on your devices, sleep and recovery data, and dates and timezones.
Data & Privacy
What data Stride collects, how it is used, who can see it, how AI and connected apps use it, and how to delete your account and data.
Stride and Strava
Why Stride no longer connects to Strava, what to connect instead, and how to bring your Strava history across.